FREQUENTLY ASKED QUESTIONS
We sell a wide range of herbal products, including herbal medicines, beauty products, essential oils, desi herbs, spices, and desi masalay. We offer both branded items and custom-manufactured medicines based on prescriptions from herbalists and Tib-doctors (Hakims).
Yes, we manufacture our own herbal medicines based on demand and prescriptions from certified herbalists, Tib-doctors (Hakims), and practitioners of traditional medicine.
You can place an order directly through our website. Simply browse the product categories, add items to your cart, and proceed to checkout. You will receive a confirmation email once your order is placed.
Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary depending on your location.
We accept various payment methods, including  popular mobile wallet services JazzCash, Easy Paisa and debit cards, bank transfers. All transactions are securely processed.
We guarantee that all the products we sell are of the highest quality. Our branded herbal medicines come from trusted and well-known companies, while our custom-manufactured products are made using premium ingredients sourced from reputable suppliers.
Yes, we offer returns and exchanges for certain products within 7 days of delivery, provided the product is unopened and in its original condition. Please refer to our Return Policy page for detailed information.
All of our products are made using natural ingredients, and we follow strict quality standards. However, we recommend consulting a healthcare provider, herbalist, or Tib-doctor (Hakim) before starting any new treatment, especially if you have pre-existing health conditions or are pregnant.